Returns & Exchanges
At SABON, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Return
Contact our Customer Care team or visit our online portal with your order number and email address to start the return process.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all glass bottles and jars are securely cushioned to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing