Frequently Asked Questions
Everything you need to know about your SABON experience.
What is the shelf life of SABON products?
Most of our products have a shelf life of 12 months after opening. We recommend storing them in a cool, dry place away from direct sunlight to maintain the integrity of our natural ingredients.
Do you offer international shipping?
Currently, we ship to most major countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on the weight of your order.
Are SABON products tested on animals?
No, SABON is committed to cruelty-free beauty. We do not conduct animal testing on any of our products or ingredients, nor do we ask others to do so on our behalf.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our customer service team to initiate a return and receive a prepaid shipping label.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.